Changing the business-government relationshipMay 20
Like all provinces, Nova Scotia is grappling with transforming the way it provides services to citizens. And like most, it has realized it is poorly configured read more...
Business continuity fundamentalsMay 17
Business continuity management has evolved into a specialized discipline, but you don’t need a team of specialists to create and manage your BCM read more...
Your printer: Not just about paper anymoreMay 6
Chances are, when you think about printing you think of large outdated devices that are ill-equipped to handle the cloud or other emerging innovations. However, printers (output technology) have come a long way from their days as back office machines... read more...
Government aims to streamline web accessApril 30
By the end of July 2013, the Canadian government aims to have streamlined how users access government information online. The goal is to pare down existing information in order to make it more user-friendly and to remove “ROT” (redundant, outdated or trivial information). read more...
Surgeons are smart people. They are also important people. And busy. Every medical operation has unique aspects. So it seems silly to waste their time with going through a checklist of procedures before they begin cutting.
Your first instinct might be to deny it, but you are probably a salesperson. Most government executives are, even if the public service is seen as galaxies away from the grubby world of commerce and sales.
Editor's Choice
Performance management and poor performersMay 15
This time of year the Clerk of the Privy Council puts out his annual report to the Prime Minister on the state of the public service as he sees it. It always provides a good sense of where the most senior public servant in the land sees the read more...
Does the social impact bond deliver?May 8
Yesterday the Globe and Mail reported that the federal government hopes to get some programs and services financed and delivered though a device known as the "social impact read more...
A pithy and powerful take on public service transformationMay 1
Yesterday the Auditor General released his spring report. The media played up his comments regarding search and rescue operations and the government’s inability to account for $3.1 billion of its public safety and anti-terrorism read more...
Join the Discussion
The value of the checklist
on Friday, 17 May 2013 03:55
Every checklist could be improved Reflecting on "You couldn't, however, be more daring or heroic than Chesley B. “Sully” Sullenberg…
The tone at the top
on Thursday, 09 May 2013 12:35
This is a very good piece and makes very important points! Perhaps the most important is that managers too often…
A tale of three stories...and the lessons learnedApril 19
In the March edition, I put forward three stories about process and results that were based on real events. In story one, after months of effort, there was no result: there were no resources for a priority project. read more...
A tale of three storiesMarch 7
My previous articles have talked about process and results-driven procurement, and the need to think when you "do" this important function. read more...
Building sandcastles
The best sand castle I ever built was constructed on top of someone else’s; a deep moat that surrounded a small hill. I flattened the hill and constructed courtyards and towers, planted a sand read more...
EXecutive voice
APEX, the Association of Professional Executives of the Public Service of Canada, has a new CEO. The independent, not-for-profit association, now 29 years old, is governed by a volunteer board of read more...
Partners
APEX (Association of Professional Executives of the Public Service of Canda) is the national voice for federal public service executives, fostering excellence in leadership and advocating on behalf of executive interests.
The Conference Board of Canada is a non-partisan, independent, not-for-profit applied research organization with expertise in conducting, publishing, and disseminating research; developing individual leadership skills; and building organizational capacity.
The Performance and Planning Exchange (PPX) is a non-profit Canada-based international centre of excellence for learning, sharing and developing expertise in performance and planning - including its measurement, implementation, public reporting and management.
Ontario youth take seat at the policy planning table
Huron Challenge: Post-Fukushima exercise proves all hazards response
The Joint Councils: Evolution of service delivery and information management
Policy dashboard: Foresight, intelligence and business analytics
Changing the business-government relationship May 20
Business continuity fundamentals May 17
Capacity development: Tending to strategic HR management May 16
