The full monty: UK deputies face full exposureMay 23
In the U.K. system, Permanent Secretaries are what we call Deputy Ministers. As part of that government’s Civil Service Reform Plan, Permanent Secretaries read more...
Technological panaceas: The blinding effects of risky rhetoricMay 24
In the midst of cutbacks and crisis, efficiency is vital to providing quality service. Increasingly, this may mean turning the reins over to technology to solve the ever widening array of problems affecting the public service today. read more...
Your printer: Not just about paper anymoreMay 6
Chances are, when you think about printing you think of large outdated devices that are ill-equipped to handle the cloud or other emerging innovations. However, printers (output technology) have come a long way from their days as back office machines... read more...
Surgeons are smart people. They are also important people. And busy. Every medical operation has unique aspects. So it seems silly to waste their time with going through a checklist of procedures before they begin cutting.
Your first instinct might be to deny it, but you are probably a salesperson. Most government executives are, even if the public service is seen as galaxies away from the grubby world of commerce and sales.
Editor's Choice
The full monty: UK deputies face full exposureMay 23
In the U.K. system, Permanent Secretaries are what we call Deputy Ministers. As part of that government’s Civil Service Reform Plan, Permanent Secretaries will have their objectives published read more...
Performance management and poor performersMay 15
This time of year the Clerk of the Privy Council puts out his annual report to the Prime Minister on the state of the public service as he sees it. It always provides a good sense of where the most senior public servant in the land sees the read more...
Does the social impact bond deliver?May 8
Yesterday the Globe and Mail reported that the federal government hopes to get some programs and services financed and delivered though a device known as the "social impact read more...
The value of the checklist
on Friday, 17 May 2013 03:55
Every checklist could be improved Reflecting on "You couldn't, however, be more daring or heroic than Chesley B. “Sully” Sullenberg…
A tale of three stories...and the lessons learnedApril 19
In the March edition, I put forward three stories about process and results that were based on real events. In story one, after months of effort, there was no result: there were no resources for a priority project. read more...
A tale of three storiesMarch 7
My previous articles have talked about process and results-driven procurement, and the need to think when you "do" this important function. read more...
Meaningful staff engagement tools
Health Canada has developed six diversity collaboration tools that are readily adaptable and can be tailored to use across a variety of subject matters to gain public servant input and read more...
Building sandcastles
The best sand castle I ever built was constructed on top of someone else’s; a deep moat that surrounded a small hill. I flattened the hill and constructed courtyards and towers, planted a sand read more...
APEX (Association of Professional Executives of the Public Service of Canda) is the national voice for federal public service executives, fostering excellence in leadership and advocating on behalf of executive interests.
The Conference Board of Canada is a non-partisan, independent, not-for-profit applied research organization with expertise in conducting, publishing, and disseminating research; developing individual leadership skills; and building organizational capacity.
The Performance and Planning Exchange (PPX) is a non-profit Canada-based international centre of excellence for learning, sharing and developing expertise in performance and planning - including its measurement, implementation, public reporting and management.
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Technological panaceas: The blinding effects of risky rhetoric May 24
The full monty: UK deputies face full exposure May 23
Duffy and leadership May 21
